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Store Leader, Shepparton

Role Purpose:

To lead a strong and happy Team simultaneously caring for our Store.

Our Store Leader is responsible for every aspect of the day-to-day running and success of the store including sales, staff, stock and ensuring the look and feel is at Simply standards.

Brand: 

This role will work in our Simply Stems Brand

You will love this job if:

  • You are a great Leader willing to coach and mentor your Team
  • You have initiative, take ownership and are comfortable being held accountable for your Team and Store
  • You understand and believe in our Boutique Philosophy with a passion to provide extraordinary Customer Service
  • You are exceptionally organised, follow through with tasks to completion and are willing to delegate when necessary
  • You have a natural ability to blend working as part of a team while also leading your Team
  • You are willing to navigate tough and awkward situations with compassion and kindness but to also be able to take the lead.
  • You are willing to follow &/or implement policies and procedures and always be finding ways to innovate and do better
  • You have strong computer literacy
  • You are willing to be open, honest and at times vulnerable to ensure the best outcomes
  • It’s not essential but your prior retail management experience would be a bonus as would a love of dealing with people
  • You have a manual drivers licence
  • You have skills in Flower Styling or are eager to learn
  • You love a challenge and a constantly changing and growing environment with lots of opportunity - it excites you to join a fast paced, female led, heart driven team! 
  • You believe to beautifully blend working relationship everyone needs a team focus, and you are willing to drive that
  • You know life long learning and a desire for continual personal growth and an optimistic mindset is vital to success

Key Jobs: 

  • Mentor and coach a high performing Team
  • Collaborate with HO to achieve Company and Store Goals
  • Drive sales to reach budget and targets boosting store to next level
  • Ensure Store is meeting boutique standards and maintain quality control for the Company, Store, Product & Service
  • Ensure smooth running of the day to day in-store operations
  • Assist with recruitment, on-boarding and staff training.
  • Ensure your Team have the tools and motivation to achieve their personal goals as well as Company goals.  Working with HO when needed
  • Work with HO Logistics Coordinator to maintain materials and stock levels.
  • Maintain and order Flowers ensuring within Store budget and manage Flower Care to ensure longevity of stock
  • Work with HO Communications Coordinator to implement promotions including store merchandising & window displays
  • Work with HO Product and development Coordinator to create and perfect product and services the Company offers
  • Grow and maintain Local Business and Community connections
  • Manage staff Rosters including for Store, Wedding, Workshop and Promotional Campaigns, making sure within set budget
  • Monitor and approve Timesheets and Leave requests alongside Store Rosters
  • Participate in quarterly One on One Catch-ups for each staff member
  • Coordinate monthly, weekly and daily Reports as required
  • Monitor money handling practices within Store
  • Handle & solve Customer Service enquiries for Store
  • Meet and follow Customer Service Charter
  • Meet set KPI’s

Days & Times: 

20-38 hours over 4 or 5 days per week, depending on applicant

Remuneration: 

Rate negotiable for right applicant

 

To apply for our Store Leader Position, send an email introducing yourself to team@simplystems.com.au and attach a resume.

Applications close December 6 at 5pm.