The weekday cut off for same day delivery (GV Area only) for our AM deliveries is 10:00am on day of delivery and PM cut off is 2:00pm.
If the recipient is not home or unavailable, our delivery driver will use their discretion as to whether they leave the flowers in a safe place or return them to our store, and leave a delivery card. The recipient can then organise pick up in store or we can re-deliver for a small fee.
In the event of inclement weather, we will send our drivers out at our discretion to ensure their safety.
When delivering flowers in extreme temperatures, our drivers will either deem an appropriate position to leave the delivery or will leave a delivery card.
Out of town orders are sent via local courier drivers and have varying pick up and delivery times per day. If your order is outside the Shepparton area, we recommend calling our store on (03) 5822 4515 to ensure we can get your delivery there quickly and effectively.