Simply Stems guarantees the quality and value of all orders. We will always endeavor to match flowers exactly, however in some circumstances, such as seasonal or where we are unable to source product, we may substitute items with a product as similar as possible.
If you are unhappy or have any query about our product or service we would appreciate hearing from you so we can rectify the issue.
We appreciate all types of feedback.
For more information or to provide us with feedback please contact us (See our Contact Us page)